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How to recover your hacked AOL email account

If you’ve recently found out that your AOL email account has been hacked, don’t panic! There are steps you can take to recover your email account and prevent this from happening again in the future. Here’s how to recover your hacked AOL email account so you can be on your way to living worry-free once again.

Go to the AOL sign-in page.

Go to the sign-in page and enter the email address that was registered with AOL. Check for an I forgot my password link or a Forgot my password? Link at the top of the screen. Enter a new, strong password twice and click on Create Password. Click on Sign In and then click on Forgot My Password. Enter your old password and create a new one.

AOL will send you an email with instructions on how to complete the process by clicking on a link in the email. Once you have successfully created a new password for your account, log in again using your username and newly created password. If you are still having trouble logging into your account after following these steps, contact Customer Support.

Enter your username

If you’re reading this, it’s probably because you just noticed that your AOL email address had been hacked. This is a common practice for spammers who want to send spam emails or malware attachments. The good news is that there are steps you can take to protect yourself and regain control of your account.

Click Forgot password

Select the Forgot Password option from the drop-down menu. Enter your email address, and a new password will be sent to you. If you need to remember this, select Can’t access my email? Option and follow the instructions for recovering your account. If none works, contact customer service by phone at 1-866-294-4116 for further assistance.

Answer your security question

When you created your AOL email account, you were asked a security question and answer. You may have chosen something like What is the name of the street you grew up on? or What is your childhood pet? This is used if someone tries to log into your email without knowing its password.

Reset your password

To reset your password, you will need the username for the account. If you don’t know this information, please get in touch with customer service.

To change the password on an AOL email account, enter a new password and retype it in the Password box.

Sign in to your AOL account

You can use the password retrieval tool on their website. To do this, you need to enter the username or email address you used for your account and answer the security question. You will be sent a link via email if these details are correct. When you click on the link, resetting your password will take several steps.

How do you know if your AOL account was hacked?

If you suspect your account has been compromised, please get in touch with us immediately. We will work with you to help determine if the issue is related to a hacking incident and, if so, assist you in resetting or recovering the password for your account. Sometimes, we can help restore specific data if it is not removed from our servers. For example, attachments may be retrievable even after they are deleted from an account.


It may seem like it takes a lot of work to get back into your AOL email, but it is possible with the proper steps and persistence. If you are determined and have time on your side, you can recover your emails. Don’t let hackers win; stay persistent, and soon enough, you’ll have access to your old life again!

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